FAQ's

FREQUENTLY ASKED QUESTIONS

WE’RE HERE TO HELP YOU EVERY STEP OF THE WAY

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Lift kits include front and rear lift components. Leveling kits do not include rear lift components.
In most cases, no. Our lift kits are designed to level most truck and SUV applications. This can vary with heavy duty trucks that have a tow package or heavy duty rear spring set up.
Our lift kits are designed to achieve a level, or close to level, stance. Depending on the application, the rear lift will be slightly less than the front.
The drop bracket kits utilize brackets to relocate the upper control arms and require brackets to relocate the steering assembly. Bracket style kits do not increase the front track width but do require a replacement front driveshaft. The knuckle kits use a new knuckle to span the distance between the upper control arm and lower control arm. The steering correction is also built into the replacement knuckles with the tie rod boss being higher versus the stock knuckle. Knuckle kits are easier to install but require aftermarket wheels due to the increased size of the knuckles. Knuckle kits do not require a replacement front drive shaft
Trucks with coil or leaf spring front suspensions require different springs because of the weight differences between gas and diesel engine variants.
Superlift Superide shocks are twin tube, velocity sensitive hydraulic shocks. Bilstein shocks are a mono-tube gas pressurized shock. The Superlift Superide shocks are coated with a white paint; the Bilstein shocks are a brushed steel body with a nickel and clear zinc finish. Bilstein shocks are more tuned for the application and offer more precise valving.
To keep it easy, you don't. SUPERLIFT lift kits are designed precisely so you do not have to reprogram the Electronic Stability Control (ESC) - also referred to as electronic stability program (ESP) or dynamic stability control (DSC). In most applications that have ESC, it can not be reprogrammed.
We at Superlift will always say YES. Some of the older solid axle trucks do not have much that can be aligned but that is a rare exception.
Gauge complexity by reviewing the product’s installation instructions and installation notes, viewable from its landing page. The SUPERLIFT rating system uses a numbering system Rated 1-5 with 5 being the most difficult.
Refer to Choosing Your Lift - Page.
The majority of factory trucks and SUVs sit approximately 1.5-3 inches high in the rear, so the vehicle’s rear ride height will not be excessively low when the truck is loaded. With most people that lift their vehicles, load and towing capacity are not priorities; performance, tire clearance, and vehicle appearance are key. Contact SUPERLIFT if your lifted vehicle will be used for hauling or towing considerable loads. We may suggest a “custom build” with different rear components than what is included in the base lift kit. Refer to Choosing Your Lift.
In most cases, yes. When you raise your vehicle with a lift kit or leveling kit, you have made changes to the front end geometry - toe, caster, & camber. While these changes vary by degree in specific year, make and models, these changes need to be addresses. It is usually more noticeable when you add taller, wider tires & wheels. Re-alignments should be part of your regular maintenance regimen to ensure proper handling and tire wear. For vehicle-specific information, review the product’s installation instructions, viewable from its landing page.
The Specialty Equipment Market Association (SEMA), an organization that works on behalf of automotive aftermarket manufacturers, has a complete list of your rights regarding warranties and aftermarket equipment. In order to refuse a warranty claim, the dealership must be able to prove that aftermarket parts caused the issue.
The general rule is that lifting a vehicle increases its center of gravity, although it is not unusual for moderately lifted vehicles, with moderately taller and wider tires/wheels, to be more stable than their stock counterparts; go “wide” as you go “tall”. Always drive responsibly. Take time to learn your modified vehicle’s new capabilities and limitations. Read more about Warranty Information. Most newer model vehicles are factory-equipped with an Electronic Stability Control Program; SUPERLIFT Lift Kits are compatible with the various ESC systems.
As suspension lift designers, we work within the limitations of the factory platform. For example, an older leaf sprung General Motors truck can be lifted up to 12”, and depending on its drivetrain, easily handle 40”+ diameter tires. Conversely, Independent Front Suspension designs are limited to more moderate lift heights and tire sizes due to their less robust steering systems and axles. Generally speaking, if Superlift does not offer a kit as tall as you think you need, you probably shouldn’t go there.
State vehicle modification laws vary from basically none to draconian. To ensure compliance, contact your DMV, plus we suggest you reference www.liftlaws.com
Taller tires effectively lower a vehicle’s gear ratios, but at what point (tire size) does this become a noticeable detriment to performance and fuel economy? There is no single answer. Most vehicle models are available with different axle ratios with the ratio tied to specific engine size, whether the vehicle has a towing package, etc. If you haven’t purchased the vehicle yet, buy a vehicle with as low a gear ratio (numerically higher) as possible, other “rule of thumb” generalities… Full-size vehicles with gas engines can satisfactorily run up to a 35” tire with most factory gearing. Diesel vehicles, due to their additional torque, can satisfactorily run even larger tires.
Driveline correction is incorporated into virtually all SUPERLIFT lift kits. Our rear lift blocks are either tapered or flat, depending on application, to address driveshaft angle. Our replacement springs have a tapered degree shim attached, where applicable, to accomplish the same result. In certain applications, relocated differentials, are re-timed for proper angle, and to restore shaft spline engagement. Sometimes, lift block pins and holes are offset to address shaft length issues. With lifts over 6”, driveshafts may require lengthening, or driveshaft space; review the product’s installation instructions and installation notes, viewable from its landing page.
We do not recommend lifting AWD vehicles - they develop a driveline vibration that can't be fixed.
The vast majority of SUPERLIFT lift kits are ordered and invoiced as a single part number with a “K” prefix. A “K-Number” identifies a specific group of components required for a given application. You will receive the appropriate components, each with their own part number, although none will bear the lift kit’s K-Number.
Due to items being built on demand for your specific YMM your credit card is charged at the time of your order. If you wish to cancel at anytime or order an alternate product please contact sales.
We currently accept Visa, Mastercard, American Express and Discover. We also accept Paypal and Affirm our finance payment center.
You will receive email notification after you’ve completed the online ordering process.
If the product is in inventory and on the shelf, we strive to ship all orders within 48-72 hours.
You will receive an email notification, plus a tracking number.
We use a UPS for smaller shipments, and you are provided their usual service options (Ground, Second Day Air, etc.) at checkout. Heavier shipments are shipped via the appropriate truck freight carries for your geographical region. The tracking number will identify the truck freight carrier.
SUPERLIFT collections sale tax on retail sales within Louisiana only. Purchases made outside of Louisiana may be subject to tax in your state. If so, reporting the purchase and payment of these taxes is the purchaser’s responsibility.
For more information, see our Limited Lifetime Warranty.
Learn more about our Satisfaction Guarantee.
Contact SUPERLIFT at (800) 551-4955 or sales@superlift.com for a Returned Material Authorization (RMA) number. Clearly write the RMA number multiple times on each package being returned, and on a packing list that contains your contact information. Non-warranty returns are subject to restocking/repackaging charges of up to 20%. Freight charges are the customer’s responsibility. Return accepted within 60 days of purchase.
Contact SUPERLIFT at (800) 551-4955 or sales@superlift.com. All Superlift boxes and hardware bags have a Quality Control Code Number located on the bottom part number label (17 digits)
Shipping related damage and/or shortages are the responsibility of the carrier. If assistance is needed, contact us at (800) 551-4955, or orders@superlift.com.
No, you may checkout as a guest. However, if you do create an account you can view your order history as well as check the status of your order at any time.
All orders within the continental U.S. that ship via ground are FREE to ship.
No, we do not require a signature, however an order shipped by freight may require it to deliver.
To cancel an order, we suggest contacting our Customer Service Department at 1-800-551-4955 Mon-Fri 8am-6pm CDT. Due to the speed in which we begin to build your order canceling an order or an item within an order is extremely difficult. While we will treat your request with top priority, it may take 24-48 hours to confirm your request and there is a good chance that your package could be on its way. If your order has already been sent to a shipping warehouse, you will need to return the merchandise through our normal Returns Process.
Please make sure the billing address that you entered on our site matches what your financial institution should have on file. Then, make sure the card number, expiration date, and security code were all entered correctly. If you're still having issues, please contact us and we will help you as best as we can.
Due to the size of our products, orders can not be shipped to PO or Military APO/FPO addresses.
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